Did you know 88% of your callers who are placed on-hold prefer listening to a customized message that reflects the benefits of doing business with you?

People spend an average of one hour a week on hold. We can show you how to take this negative time and turn it into a productive and profitable experience while your callers are On- Hold. We can guide you through the script development process and work out a bid for production and equipment. 

Remember, unless you inform and cross-sell callers who respond to advertising, your marketing plan is incomplete. We can show you how to increase your sales 15-35%, and reduce frustrated callers and caller abandonment. 

The best ideas are usually simple.

At ARCA, we've created an exciting and innovative idea in the area of customer development and retention. We utilize the hold button on your telephone and turn it into an effective means to inform your callers about the benefits of your products and services while On-Hold. Ours is a highly creative audio program that is activated every time you place a client or prospective client On-Hold. While On-Hold, your clients listen to professionally recorded, customized informational messages about your business mixed with music styles that reflect the image of your company. Simply stated, it is a means of turning your telephone into an effective marketing tool. You can be assured that the message is both professional and consumer-friendly, letting your caller know their call is of utmost importance to you.