WHAT ARE YOUR CALLERS HEARING?

TELEPHONE STATISTICS:

• 94% of the average marketing/advertising budget is spent getting people to call a business while only 4% is spent on handling them.
  
• The average hold time is 30 to 45 seconds. A business that receives 100 calls a day for 260 business days, has customers on hold 200 hours a year!
  
• The average business person spends an average of 15 minutes per day, or 60 hours per year, on hold.
  
• 7 out of 10 calls are placed on hold. Approximately 90% of callers will hang up within 40 seconds when listening to silence.
  

What are Messages-On-Hold?

The best ideas are usually simple. At ARCA, we've created an exciting and innovative idea in the area ofcustomer development and retention. We utilize the hold button on your telephone and turn it into an effective means to inform your callers about the benefits of your products and services while On-Hold. Ours is a highly creative audio program that is activated every time you place a client or prospective client On-Hold. While On-Hold, your clients listen to professionally recorded, customized informational messages about your business mixed with music styles that reflect the image of your company. Simply stated, it is a means of turning your telephone into an effective marketing tool. You can be assured that the message is both professional and consumer-friendly, letting your caller know their call is of utmost importance to you.

We are the authority on audio! And we're a local company! We are available to you on a moment's notice. When you wish to make a copy change to promote a new idea, for example, we can respond quickly so your callers will learn about it that day! ARCA's turn-key package of custom messages is unlike anyone else's!

Did you know?

88% of your callers who are placed On-Hold prefer listening to a  customized message that reflects the benefits of doing business with you? People spend an average of one hour a week on hold! We can show you how to take this negative time and turn it into a productive and profitable experience while your callers are On- Hold. We can guide you through the script development process and work out a bid for production and equipment. 

Remember, unless you inform and cross-sell callers who respond to advertising, your marketing plan is incomplete. We can show you how to increase your sales 15-35%, and reduce frustrated callers and caller abandonment. 

Call for a free consultation today on how this can enhance your business! 

Demo Downloads: